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Sunday, November 25, 2007

Tech Support Encounters Dumb Customers

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Tech support: What kind of computer do you have?
Female customer: A white one...


Customer: Hi, this is Celine. I can't get my diskette out.

Tech support: Have you tried pushing the Button?

Customer: Yes, sure, it's really stuck.

Tech support: That doesn't sound good; I'll make a note.

Customer: No,wait a minute... I hadn't inserted it yet... it's still on my
desk... sorry....


Tech support: Click on the 'my computer' icon on to the left of the screen.

Customer: Your left or my left?
Tech support: Good day. How may I help you?

Male customer: Hello.. I can't print.

Tech support: Would you click on "start" for me and...

Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.


Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try,

it says 'Can't find printer'. I've even lifted the printer and placed it in

front of the monitor, but the computer still says he can't find it...


Customer: I have problems printing in red...

Tech support: Do you have a color printer?

Customer: Aaaah....................thank you.

Tech support: What's on your monitor now, ma'am?

Customer: A teddy bear my boyfriend bought for me at the 7-11.


Tech support: Your password is the small letter "a" as in apple, a capital
letter V as in Victor, the number 7.

Customer: Is that 7 in capital letters?
== =============

Customer: can't get on the Internet.

Tech support: Are you sure you used the right password?

Customer: Yes, I'm sure. I saw my colleague do it.

Tech support: Can you tell me what the password was?

Customer: Five stars.
Tech support: What anti-virus program do you use?

Customer: Netscape.

Tech support: That's not an anti-virus program.

Customer: Oh, sorry...Internet Explorer.


Customer: I have a huge problem. A friend has placed a screen saver on my
computer, but every time I move the mouse, it disappears.


Tech support: How may I help you?

Customer: I'm writing my first e-mail.

Tech support: OK, and what seems to be the problem?

Customer: Well, I have the letter 'a' in the address, but how do I get the
circle around it?


A woman customer called the Canon help desk with a problem with her

Tech support: Are you running it under windows?

Customer: "No, my desk is next to the door, but that is a good point. The
man sitting in the cubicle next to me is under a window, and his printer is
working fine."

And last but not least...

Tech support:"Okay Bob, let's press the control and escape keys at the same
time. That brings up a task list in the middle of the screen. Now type the
letter "P" to bring up the Program Manager."

Customer: I don't have a P.

Tech support: On your keyboard, Bob.

Customer: What do you mean?

Tech support: "P".....on your keyboard, Bob.